Last updated: May 28th 2020
INFORMATION THAT WE COLLECT
We collect information you provide directly to us. To participate in events, you must register and create a profile. During registration, you will be required to provide certain personally identifiable information, including your first and last name, address, birthday, gender, telephone number and e-mail address. You will also need to select a user name and password. You may include additional information on your profile, such as a nick name, website address, social media handle(s) and biographical information, and you may upload a photograph. To register for an event, you will be required to provide additional information, such as weight (for sporting events) or usernames (for eSport events).
You understand that by entering this information, we and others will be able to identify you by your profile. You also understand that your information may be listed publicly on the Service and your user name, score, name, rank, city and country could be displayed to other users, guests and visitors. If you do not wish to provide this personal information, you may access the Service as a guest; however, you will not be able to register to participate in an event.
If you make a purchase or register to attend an event, you will be making a payment through a third party and you are agreeing to that third party’s payment terms and personal information handling practices and you understand that VSME is not a party to the transaction.
When you ask for help from our customer support team, we will collect and store the information you provide (generally your name, phone number and email address). We will store the communications you have with the customer support team and any information in those communications.
We may communicate with you through email or other means. Communications may relate to events, registration confirmations, promotions, service availability or other service-related issues. You are not able to opt-out of certain communications, including those relating to functions or features of the Service, or technical or security notices. For information on unsubscribing from our marketing or promotional emails, please see below.
When you visit or use the Service, we may automatically collect and store certain information about you, such as the type of browser or device operating system you use, the domain name of the website from which you linked to us, the amount of time you spend on the Service and the pages on the Service that you view. We may also aggregate information collected from our users (such as the number of users in a particular region or having particular characteristics).
HOW WE USE THE INFORMATION WE COLLECT
We will use your information as described below:
- To provide you with personalized online services and to enhance your online experience.
- To operate and improve the Service and to provide you with any specific services that you have requested.
- To respond to your direct inquires.
- To maintain your profile page.
- With your consent, to add you to our mailing lists and to send you emails from time to time.
Please note that if you specifically consent to additional uses of your personally identifiable information, we may use your personally identifiable information in a manner consistent with that consent.
SHARING OF YOUR INFORMATION
We may permit our vendors, subcontractors and event host partners to access your personally identifiable information, but they are only permitted to do so in connection with performing services for us. They are not authorized by us to use the information for their own benefit.
We may disclose personally identifiable information as required by law or legal process.
We may disclose personally identifiable information to investigate suspected fraud, harassment or other violations of any law, rule or regulation, or the policies for the Service.
COOKIES AND SIMILAR TECHNOLOGY
We may also use and place cookies on your device from our third party service providers in connection with the Service, such as an analytics provider that helps us manage and analyze Service usage. We use session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. Our persistent cookie remains active on your hard drive for up to [one (1) year]. We set a persistent cookie to enable us to track and target the interests of users to enhance the services we provide.
You may stop or restrict the placement of cookies and similar technologies on your device or flush them from your browser by adjusting your browser or device preferences, in which case you may still use our Service, but it may interfere with some of its functionality.
SECURITY AND DATA RETENTION
We have undertaken and will undertake commercially reasonable efforts designed to prevent unauthorized access to user data retained in our servers, however, due to the inherent open nature of the Internet, we cannot ensure or warrant the security of any information provided online.
It is your responsibility to protect the security or your login information and you should not share your account information with others. We strongly advise you not to communicate any confidential or sensitive information through any means of communication with other members.
We will retain your information for as long as your account or inquiry is active or as needed to provide you with the Service and for a reasonable time thereafter in accordance with our standard procedures or as necessary for archival/audit purposes, to comply with our legal obligations, to resolve disputes, prevent fraud and abuse and to enforce our agreements. Even if we delete some or all of your personally identifiable information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your personally identifiable information. We may continue to keep archived data related to your use of the website, products or services.
Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties. If you wish to cancel your account or request that we no longer use your information to provide you the Service, please contact us at email@example.com.
OTHER WEB SITES, APPS AND SERVICES
As a convenience to you, we may provide links to third party web sites, apps or services from within the Service. We are not responsible for the privacy practices or content of these third party sites, and by providing a link we are not endorsing or promoting such third party sites. When you link away from our Service, you do so at your own risk. We encourage you to read the policies and terms of every web site, app or service you visit.
INFORMATION RELATING TO CHILDREN
Our Service is designed for those 18 years of age and older.
We do not knowingly collect information from anyone under the age of 13. If we are made aware that we have received such information, or any information in violation of our policy, we will use reasonable efforts to locate and remove that information from our records. No part of this website is designed with the purpose of attracting any person under the age of 13.
COMMUNICATIONS WITH US OR THROUGH THE SERVICE
Any communication or material you transmit to us by email or otherwise, including any data, questions, comments, suggestions, or the like, are and will be treated as non-confidential and non-proprietary. Except to the extent expressly covered by this policy, anything you transmit or post may be used by us for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting.
If you would like to opt out of future promotional materials from us, you may indicate this preference by following the unsubscribe instructions at the end of e-mail communications. Please note that even if you opt out of promotional messages from us, we will continue to send you important account-related information.
PROCESSING OF INFORMATION
Data Processing outside your country
We may process your information outside the country where you live. By using the Services, you consent to the transfer of information outside the country you live in. You understand that if your information is processed in a foreign country, it may be accessible to law enforcement and national security authorities within that jurisdiction.
Upon request, we will inform you of the existence, use and disclosure of personal information relating to you and give you access to that information, subject to any legal restrictions or rights of refusal.
You have the right to amend or correct the personal information that we hold about you, as appropriate.
110 Keewatin Ave Unit 107, Toronto, ON M4P 1Z8